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Contrary to what you probably think, most users don't 'enter' your
site via the homepage. A lot of users find their way to your site
through search engines or links on other sites. For these users to
know where they are on your site, you need to provide them with a
number of clues.
Breadcrumb
A breadcrumb is a great way to tell users where they are on your
site. It shows users the place of the page they're on in the
hierarchical structure of the site. Make sure every part of the
breadcrumb is clickable, except the page where the user is.
Especially on larger sites, a breadcrumb is virtually indispensable.
But there are other ways of letting users know where they are on
your site.
Logo and company name
If you want users to know which site they are on the minute they get
on your site, put your logo in the top left corner of every page of
your site. If your logo doesn't include your company name, put the
name underneath the logo. It's very important that you do this on
every page. Again, not every visitors passes through the homepage.
Clearly visible page title
While surfing, users often get distracted - the phone ringing,
somebody at the door - which means that they loose focus and tend to
forget exactly where they were on a site. A clearly visible, simple
page title can be a big help. Make sure you use the same font type
and size for all page titles and put them in the same place on every
page so users immediately recognize them as page titles. Use exactly
the same words as you do in the navigation otherwise users get
confused.
Navigation
Navigation plays an important part in determining where the user is
on a site. The easiest way to indicate in which part of the site the
user is is by using colour differences in the navigation.
Title tags
A very small but very important element that helps users figure out
where they are on a site is the title tag. Use clear title tags that
start with the name of your company or site, followed by information
about the section or page the user is on. (Read 'Title
tags: important details' for more information.)
Els Aerts & Karl Gilis
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